NDIS Home Modification Assessments – Gold Coast

Registered to prescribe simple and complex solutions in your home to ensure safety and independence.

About the service

At Within Reach Therapy, our NDIS home modification specialists help participants create safer, more accessible living spaces that support independence at home. With advanced qualifications in CPPACC4020 – Provide Access Advice on Building Renovations and CPPACC5016 – Provide Expert Access Advice on Renovations to Private Dwellings, we ensure every modification meets both NDIS and building accessibility standards.

Comprehensive NDIS Home Modification Services

We conduct comprehensive home modification assessments and prepare detailed reports that meet NDIA requirements for funding approval. Our services include:

Bathroom modifications – accessible showers, grab rails, non-slip surfaces.

Ramps and threshold solutions – safe entry and exit for mobility aid users.

Stairlifts and vertical lifts – for multi-level accessibility.

Kitchen adaptations – lowered benches, accessible storage, and appliance positioning.

Doorway and hallway widening – to improve wheelchair and mobility aid access.

Why Choose Within Reach Therapy for Home Modifications?

Specialist qualifications in access consulting:

CPpAcC4020 – Provide Access Advice on Building Renovations.

CPpAcC5016 – Provide Expert Access Advice on Renovations to Private Dwellings.

NDIA-compliant reporting for faster funding approvals.

Expertise in both minor and complex home modifications.

Collaboration with builders, architects, and support coordinators to ensure safe, practical, and cost-effective outcomes.

We handle the complex NDIS paperwork and approval process so you can focus on living safely and independently.

Our Process

Initial Consultation – Understand your mobility, safety, and independence goals.

On-site Assessment – Identify hazards, barriers, and modification opportunities.

Report Preparation – Provide a clear, evidence-based prescription for modifications.

Funding Support – Prepare documentation that meets NDIA requirements.

Implementation Support – Work with your chosen builder to ensure modifications are completed to standard.

Who We Help

NDIS participants seeking safer, more accessible homes.

People recovering from injury who require temporary or permanent home changes.

Individuals with progressive conditions needing long-term accessibility planning.

What the NDIS May Not Fund for Home Modifications

The NDIS funds home modifications that are reasonable and necessary to improve safety, accessibility, and independence. However, there are some costs and modifications that the NDIS generally does not cover, including:

Bath Tubs

- In most cases, the NDIS funds level-access showers rather than baths.

Aesthetic or cosmetic-only changes

– e.g., upgrades to match personal style, painting, new tiles, or luxury finishes.

Luxury additions

– including swimming pools, spas, outdoor entertainment areas, or hydrotherapy pools.

Home extensions or room enlargements

– unless all other design options have been considered and an extension is the only way to meet accessibility and Reasonable and Necessary criteria.

Repairs or maintenance for pre-existing issues

– such as fixing leaky taps, repairing old floors, addressing termite damage, or repairing a roof, unless directly related to the modification area.

General household costs or routine maintenance– like gardening, cleaning, replacing light bulbs, or standard repairs not connected to disability needs.

Structural changes not linked to functional need

– for example, increasing property value or adding features that don’t relate to independence, access, or safety.

Modifications that do not comply with building regulations– including the National Construction Code (NCC), Australian Standards, or local council regulations.

Features already considered part of standard housing

– for example, standard kitchen appliances, bathroom fixtures, or fittings that fall under normal household expenses.

Duplicate or unnecessary modifications

– if safer or more cost-effective alternatives exist (e.g., installing both a stair lift and a ramp when one solution would suffice).

At Within Reach Therapy, our expert Occupational Therapists and qualified assessors make the process clearer by:

✅ Explaining what the NDIS is likely to fund (and what it won’t)

✅ Identifying cost-effective, compliant solutions that meet your unique needs

✅ Working with builders, suppliers, and the NDIA to ensure modifications are Reasonable and Necessary

💡 To find out how we can help you navigate the NDIS home modification process and design a safer, more accessible home, get in touch with Within Reach Therapy today — we’ll contact you to discuss your options.

Book Your NDIS Home Modification Assessment

If you need bathroom modifications, ramps, stairlifts, or kitchen adaptations, our qualified assessors will ensure your prescription is tailored to your functional needs and NDIA-compliant.

📞 Contact Within Reach Therapy today to arrange your assessment and start your home modification journey.

Book a consultation today

Lets have a free chat to see how Within Reach Therapy can assist you.

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Frequently Asked Questions

What is a Technical Advisor in the NDIS?

Technical Advisors in the NDIS support the NDIA with expert reviews of complex reports, on any type of funding request. They ensure that documentation aligns with the legislated reasonable and necessary criteria and provide insight into clinical best practice and all critical elements of a complex plan. While not publicly promoted as a service, understanding the internal roles within the NDIS can help allied health professionals and support coordinators prepare stronger, solution focused reports.

What is the role of an Occupational Therapist under the NDIS?

Occupational Therapists (OTs) support participants to build independence, improve daily living skills, and work towards their personal goals. This includes functional assessments, assistive technology prescriptions, home modifications, and therapeutic supports.

Do you provide Functional Capacity Assessments (FCA)?

Yes. We specialise in detailed Functional Capacity Assessments tailored to support physical and neurological impairments.  Our reports can range from access requests, plan reviews, and funding changes as well as any other medico-legal reports. Our reports are clinically robust, goal-focused, and align with NDIS requirements — backed by extensive experience, including prior work as a Senior Technical Advisor to the NDIA.

Can I use NDIS funding to access OT services?

Yes. If your plan includes Capacity Building – Improved Daily Living funding, OT services are typically covered. We work with self-managed and plan-managed participants.

Do you provide complex home modification assessments?

Yes. We are qualified to complete Complex Home Modification (CHM) assessments and provide all required documentation, including floor plans, scope of works, and other AT assessments. We collaborate with builders, Support Coordinators, and designers to ensure accessible and safe living environments.

What types of participants do you work with?

We work primarily with adults and older participants living with physical, neurological, and cognitive disabilities. Our experience includes complex cases requiring strong clinical justification and advanced knowledge of NDIS processes.

Do you offer assistive technology (AT) assessments?

Yes. We assess and recommend a wide range of assistive technologies — from basic daily living aids to complex equipment like powered mobility, pressure care, environmental controls, and vehicle modifications.

Can you provide reports for NDIS plan reviews?

Yes. We provide high-quality reports tailored to NDIS decision-making criteria. Our reports clearly link the participant’s goals and functional needs to funding recommendations and help support positive outcomes during plan reassessments.

What is the process for starting OT services with you?

You can be referred by a Support Coordinator, LAC, or self-refer. Once we receive your referral and service agreement, we’ll arrange an initial consultation — either in person, in your home, or via telehealth, depending on your location and needs.

Do you service my area?

We are based on the Gold Coast and service Southeast Queensland and Northern NSW.  Under very specific circumstances, we may provide certain assessments via telehealth with options Australia-wide.

What makes your service different?

We offer a unique combination of clinical expertise and deep understanding of the NDIS system. Our background as a former NDIA Technical Advisor means our reports are aligned with what decision-makers need — helping participants access the right supports faster and with greater confidence.